Comparison · updated October 2026

Lightspeed alternative: store and webshop truly in one

Lightspeed grew out of the till and that's where its strength lies. Neuramerce starts from the whole business: point of sale, webshop, inventory, purchasing, returns, customer service and marketing run on one administration, at one rate.

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Free migration from Lightspeed · no credit card required

TL;DR: which one is for whom?

ChooseLightspeed

if the physical store is your main channel and you want a till from a company that has specialised in it for years, with hardware, payment integration and multi-store management that have proven themselves.

Choose

if online matters as much as the store, and you don't want customer service, marketing, purchasing and returns in separate packages. You pay one rate instead of per till or per module.

The full comparison

Lightspeed compared on what's included in the base product, without separate modules or apps from their marketplace. Where it says “module”, it can be done, but as a separate component with its own costs.

Feature	Neuramerce	Lightspeed
Shop & content
Webshop with product management and checkout⁠	Native	Native
Multiple shops or brands from one environment⁠	Yes	A subscription per shop
PIM: attribute sets, EAN management, bills of materials⁠	Built in	Basic product fields
Premium review collection with invitations and A/B tests⁠	Built in	Separate package
Multilingual shop and content⁠	Built in	Limited
Inventory & orders
Point of sale (POS) with card terminal	Built in	Core product
Inventory across multiple locations or warehouses⁠	Built in	Yes
Purchase orders and supplier management⁠	Built in	In retail module
Returns handling with customer portal	Built in	Manual or app
Customer service & AI
Shared inbox for email, chat and social⁠	Built in	Separate package
AI chatbot that knows order status and inventory⁠	Yes	Separate package
CRM with customer history next to the conversation⁠	Built in	Customer card in the till
SEO & marketing
SEO scores, meta management and internal links⁠	Built in	Basic fields
Ad management for Meta, Google and TikTok⁠	Meta and Google, TikTok tracking only	Separate package
Plan and publish social media⁠	Built in	Separate package
Attribution: which channel drives the revenue⁠	Built in	Analytics module
Email marketing and newsletters	Built in	Separate package
AI discoverability: llms.txt and product feed for AI bots⁠	Built in	Not in core
Admin & costs
Hosting, updates and security included	Included	Included
Cost of the software	Fixed rate	Per till and per module
Support from a single party	Yes	Yes
Modify the source code yourself (open source)	No	No

Comparison of the core products based on public information, October 2026. Lightspeed is a trademark of Lightspeed Commerce Inc.; we are not affiliated. Spotted something that isn't right? Let us know

What does your Lightspeed setup really cost?

Count per till, per module and per separate package. The quantity slider multiplies the items, handy if you have more than one till or location.

Number of tills2

POS subscription per till (€/month)€ 89Webshop subscription, Essential plan (€/month)€ 68Extra modules: analytics, loyalty, purchasing (€/month)€ 70Separate tools: inbox, mailing, reviews, social (€/month)€ 120

Estimated saving per year

€ 7.038

vs € 8.328/year at Lightspeed

Claim this saving

Indicative, excl. VAT and hardware. The quantity slider multiplies all items. Compared with Neuramerce Pro, €1,290 per year with annual billing.

Why retailers switch

The reasons we hear most often from stores that run a webshop alongside.

One inventory, no sync

Store and webshop draw from the same inventory in the same system. No integration that drifts out of sync overnight and leaves you with double-sold items.

No paying per till

An extra till or location doesn't raise your rate. With a per-till model, the bill grows with your floor space.

Customer service is part of it

Email, chat and social in the same environment as the order and the customer card. No separate helpdesk package alongside.

Marketing is built into the platform

Newsletters, social and ads from the same product data. No exports to three other tools.

No module puzzle

Purchasing and analytics aren't separate purchases you have to weigh up one by one.

One point of contact

When something goes down, one party is responsible for the till, the shop and everything in between.

Switch in 4 steps

The store stays open, the webshop keeps running. We do the heavy lifting.

Demo and intake
30 minutes. We look at your tills, locations, product catalogue and which separate packages currently run around them.
Inventory first
We migrate inventory and products and let them run alongside, so you can see the numbers match before anything changes at the till.
Till and shop across
The tills get the new software, the webshop moves with redirects so your search visibility stays intact.
Live, on one invoice
Separate subscriptions cancelled, training for store staff, one point of contact for questions.

See for yourself

What is in the Neuramerce webshop?

Catalogue, search, checkout, shipping, returns and B2B are built in, without separate apps or plugins. The page on the webshop module shows the real screens, and the Grill Bill case shows a kamado webshop running on it every day.

FAQ

Frequently asked questions about switching from Lightspeed.

01Is Neuramerce a good alternative to Lightspeed?

If online matters as much as your store, yes. Lightspeed is strong as a POS system with a webshop attached; Neuramerce is a platform where point of sale, webshop, inventory, purchasing, returns, customer service and marketing run on the same administration.

02Can I keep using my till during the switch?

Yes. We migrate inventory and products first and let them run alongside. Only once the numbers match does the till itself move over.

03What happens to my product catalogue and customer cards?

We migrate products, variants, stock levels, customers and sales history. Anything that doesn't map one-to-one we discuss upfront in the intake, not afterwards.

04Do I pay per till?

No. The rate isn't tied to the number of tills or locations. The calculator above shows what that saves at your numbers.

05Does your till work with a card terminal?

Yes, the till works with a card terminal and the payment lands in the same administration as your webshop orders.

06When am I better off staying with Lightspeed?

If the store is your main channel, you're happy with the till and hardware, and the webshop remains a side matter. Then switching gains you little and still costs you a migration.

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