Pricing

Fair pricing. No lock-in.

Your first 2 weeks are free, no credit card needed. After that: cancel monthly, one invoice, no hidden tooling costs and a full data export whenever you want.
Plans

First 2 weeks free. Then this per month.

Your first 2 weeks are free, no credit card needed. Only after that do you decide whether to continue.

Every plan includes monthly Neura credit that covers your AI usage and call minutes. MCP calls don't count towards it: those run on your own AI subscription.

Starter
€49/month

For solo shops and new brands that want to clear up their stack.

Introductory price until 1 February 2027, then €79. Sign up now and you keep €49.

  • All features and modules
  • 1 webshop, 1 user
  • €10 Neura credit per month
  • Full MCP connection
  • Email support, < 24h
  • Cancel monthly
Start 2 weeks free
Meest gekozen
Pro
€129/month

For growing webshops with multiple channels and a team.

  • All features and modules
  • Up to 3 webshops, 5 users
  • €40 Neura credit per month
  • Chat support on working days
  • Migration call included
Start 2 weeks free
Complete
€329/month

For multi-channel retail with stock across channels and warehouses.

  • All features and modules
  • Unlimited shops & users
  • €100 Neura credit per month
  • An MCP key per user, unlimited
  • Phone support
  • A named contact + SLA
  • Custom DPA & security review
Start 2 weeks free
Webshop

What is in the webshop?

The webshop is included in every plan, with no extra charge for checkout, search, filters, returns or B2B. The page on the webshop module shows what is included.

Prefer modular? That works too.

Start with one module and expand when you're ready. From €29/month per module. No compulsory bundles.
See modules

What are you replacing?

What's included?

 StarterProComplete
Inbox: Email · chat · WhatsApp · IG
Telephony: calls and recordings in the inbox
Reviews: Collect, moderate, display
Orders: every channel in one place
Inventory: Multi-warehouse, multi-channel
EAN management
Sales forecasting: Season + ad-driven
Point of sale (POS)
Invoices
B2B portal
Warranty: cases and registration
Returns: returns portal and labels
Gift cards: digital, unlimited
Website Builder: Template DSL, headless
Translations: multilingual site
Domains: register and connect
Recipes
Courses: Sell your expertise
WordPress migration: move over from WooCommerce
Email marketing: newsletters and automations
Advertising: Meta · Google · TikTok
Social Media: Planner + analytics
SEO Manager: Keywords + content briefs
Media Library: Assets, rights, brand kit
CRM: customers, companies and groups
Analytics: visits, funnel, heatmaps and session recordings
Tasks and calendar
NeuraBrain: AI assistant and daily overview
Multi-LLM routing: The best model per task
Cross-module context: Inventory + ads + inbox
MCP connection: query your shop from Claude or ChatGPT
MCP: write, publish and change orders
MCP: an audit log of every action
Phone support
Custom DPA

What we don't do.

Cancel monthly

One click in your dashboard. No email to customer success, no "hold on a moment" call.

Full export

All your orders, customers, content and assets — exportable as CSV/JSON. Your data stays yours. Only the storefront theme doesn't move across one-to-one: it runs on our own template engine.

Fixed price

No 15% price creep every year. Your rate is what it is — and stays that way as long as you're a customer.

Hosted in the Netherlands

The application and database run in a data centre in Amsterdam. GDPR-compliant by default. A custom DPA is available on Complete.

No setup fees

No €2,500 implementation project before you get to see anything. Connecting takes five minutes and you do it yourself — and if it doesn't work, we do it together, without an invoice.

No trading in your data

Your customer data isn't passed to third parties, isn't used for advertising profiles and doesn't train a model that serves your competitor.

FAQ

Frequently asked questions about pricing.

Every plan includes monthly credit. It covers your AI usage and your call minutes — having a customer email answered costs a few cents, as does a minute on the phone. A shop with 500 orders a month that lets Neura handle the inbox lands around €12 a month. That fits comfortably within the Pro credit. Your balance is live in your portal, with a heads-up at 50% and 80%. The credit starts when we open at the end of September.
Then nothing grinds to a halt. You can have it topped up automatically with €25 at a time, up to a maximum you set yourself. Rather not? Then Neura AI falls back to the cheapest model instead of stopping. Whatever you have left at the end of the month carries over for one more month.
Because we buy them per model too. An answer from our standard model costs a few cents; ask a heavy model to think through your advertising strategy and it adds up. What each model costs is in your portal, so you decide what a task is worth to you.
Usually not. Through the MCP connection you work from your own Claude or ChatGPT, and you already pay for that thinking with your own AI subscription — we charge nothing for the connection itself. If you ask something via MCP that puts our AI to work, such as a site translation or a page that writes itself, that does come out of your credit. Exactly as it would if you pressed that same button in the portal. In short: whoever's model does the work pays for the work.
Digital gift cards by email are free and unlimited, on every plan. If a customer chooses a physical card, we print and send it. Those costs appear as a separate line on your monthly invoice, so they don't come out of your credit. What you charge your own customer for such a card is up to you.
Whenever you want, and in both directions. Move up and we settle pro rata; move down and it takes effect at your next period. No "minimum twelve months".
You pay ten months upfront and get twelve. Stop partway and we settle the months used at the monthly rate and refund the rest. Nothing is forfeited.
Fourteen days, with everything that's in Pro. No credit card needed. If you don't like it, you click away and nothing further happens. Most people want a chat first — that's fine too: just your questions answered, no sales pitch.
Yes, from €29 per month per module. Handy if you really only need one thing. In practice most people notice after a month or two that a bundle works out cheaper, but you don't have to worry about that now.
For the first thirty days you get everything back, no questions asked. After that: tell us what's going wrong. We'll fix it, or we'll let you go with a full export of your data. No exit fees, no complicated fuss.
Ready?

Not sure which one fits?

30 minutes, with your shop as the starting point. Together we'll work out whether a bundle or going modular makes sense for you — no sales pitch.

+31 85 083 5448