Knowledge base
How does it work?
Guides, migration walkthroughs and answers — sorted per module, written in plain language.
Getting startedAccount, workspace, team members and your first integration. Request a demo and we'll walk through it together.Migrating from your old stackHow we took our own webshop from 12 tools to one platform — including what went wrong.Neura AIWhat the AI reads, what it proposes, and how you set limits for autonomous actions.ReachAdvertising, Social Media and Media Library: integrations, budgets and the planner.PresenceWebsite Builder and SEO Planner: templates, DSL blocks and keyword briefs.EngagementInbox and Reviews: connecting channels, automatic replies and widgets.CommerceInventory, Sales forecasting and Courses: warehouses, forecasts and syncing.Billing & accountWhat the plans cost, how the Neura credit works and what happens when you cancel.Integrations & APIShopify, WooCommerce, payment providers and the MCP connection to Claude or ChatGPT.
From our blog.
Didn't find your answer?
Support replies within 4 working hours. Already a customer? A ticket via the portal is quicker still.