Modules/Customer contact

Every contact.
One history.

Email, chat, WhatsApp and reviews arrive in the same inbox as your customer record — so you never have to hear the same story twice.

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Included from every plan up

Why these three are one group.

A support tool that doesn't know who the customer is, is a typewriter with a mailbox. At Neuramerce, every conversation instantly knows who's on the other end, what they ordered and what they told you before.

  • One conversation history — email, chat, WhatsApp and review replies land with the same contact, never in separate silos.
  • Orders and customer value alongside — every conversation automatically shows what the customer bought and what they've been worth so far.
  • One reply to every review — an incoming review becomes a conversation in the same inbox, not a separate Trustpilot tab.

Want to see all your customer contact in one place?

In 20 minutes we'll show you how inbox, CRM and reviews together form your customer view.

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